WORK WITH US
Photo by Elizabeth Becker
Working with the Port Townsend Film Festival is exciting and fulfilling.
Are you curious about getting involved? Read on to learn about our current opportunities.
Intern (Summer-Fall)
(Are you interested in Volunteer work?)
PTFF Box Office Coordinator
Duration: Temporary position from July 15, 2024 to September 30, 2024
Hours:
Training - 10 hrs/week - July 15-26
Admin & Box Office Hours - 20 hrs/week - July 29-Aug 30
Admin & Box Office & Fest Prep - 40 hrs/wk - Sept 3-30
Total 280 hours
Location: Port Townsend, WA
Pay: $25/hr
About Port Townsend Film Festival:
Port Townsend Film Festival (PTFF) is an annual celebration of independent cinema held in the picturesque port town of Port Townsend, Washington. Our festival showcases a diverse array of films from around the country, attracting filmmakers, industry professionals, and film enthusiasts for a memorable cinematic experience.
Job Overview:
The Box Office Coordinator plays a critical role in ensuring smooth pass and ticket sales operations leading up to and during the Port Townsend Film Festival. This temporary position serves as the primary customer service for pass and ticket sales, working closely with the Community Relations Manager to facilitate open box office hours, effective sales, and technical assistance to patrons using our Eventive platform.
The Box Office Coordinator is responsible for managing ticketing and pass systems leading up to and during the festival, as well as supporting the Community Relations Manager as they train volunteers.
During the Festival, the Box Office Coordinator is the primary supervisor for box office volunteers and works closely with the Development Director to ensure that donor and sponsor passes are handled accurately and with special care.
Key Responsibilities:
Collaborate with the Admin Manager to ensure open box office hours and effective pass and ticket sales operations leading up to and during the festival.
Manage ticketing and pass systems on the Eventive platform, including setting up ticketing options, assigning tickets to passes, and troubleshooting technical issues.
Serve as the main point of contact for box office-related questions from festival volunteers, providing guidance and troubleshooting assistance as needed.
Assist patrons in purchasing passes, assigning tickets to their passes, and navigating the process of picking up and utilizing passes.
Coordinate day-of sales for passes and tickets, working closely with volunteers and the Admin Manager to ensure smooth transactions and customer satisfaction.
Monitor ticket sales and inventory levels, providing regular updates to festival organizers and adjusting sales strategies as needed.
Provide technical support and assistance to patrons using the Eventive platform, including troubleshooting issues and guiding users through the ticketing process.
Skills and Qualifications:
Proficiency in technology, with experience using ticketing and pass systems such as Eventive.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to effectively interact with patrons, volunteers, and festival staff.
Customer service-oriented mindset, with a willingness to go above and beyond to ensure a positive experience for festival attendees.
Flexibility and adaptability to work evenings, weekends, and long hours as needed during the festival period.
Join Our Team:
If you are passionate about cinema, technology, and providing exceptional customer service, we invite you to join our team as the Box Office Coordinator for the Port Townsend Film Festival. This is a unique opportunity to play a key role in one of the region's premier cultural events and contribute to the success of our vibrant film community. Apply now and be part of an unforgettable cinematic experience!
Submit a cover letter and resume to:
Executive Director, Danielle McClelland, danielle@ptfilm.org by May 15.
Posted 5/6/2024
PTFF Intern: July-Sept
Internship Goals:
Benefit to the intern:
Educate about the world of film festivals and the film industry as a whole
Increase skill levels in a variety of administrative areas (spreadsheets, customer relations management systems, project and volunteer management systems, etc.)
Provide opportunities for both collaboration with a team and leadership of a team
Mentorship, experience, and letter of reference for work well done
Benefit to Port Townsend Film Festival:
Reliable, steady work accomplishment
Increasing skill level and ability to take on responsibility over time
Youth involvement in Festival planning and evaluation discussions
Tasks:
Reception: answering phones and greeting visitors
Box office staffing: selling passes using a web-based ticketing system
Assist full-time staff with projects as requested
Outreach emails/phone calls to potential festival attendees
Returning calls to patrons and volunteers with questions
Database entry
Spreadsheet entry
Assist in training volunteers on the web-based ticketing system
Stay informed of event and festival happenings to provide answers to inquiries
Distribute promotional materials as requested
Set up/tear down office for meetings and trainings
Required Skills:
Friendliness and a sense of fun
Strong communication skills—verbal and written
Basic computer skills, including use of email and MS Office software
Ability to follow procedures accurately
Willingness to learn from staff and fellow volunteers
Punctuality and reliability
Schedule:
Approximately 10 hrs/week
Some Sat event shifts — tabling at Farmers Market, Backyard Movies event, etc.
Standard week
Wed - 10am-1pm
Thurs - 3-6pm
Fri - 3-6pm
Compensation: $16.28/hr
Submit a cover letter and resume to:
Executive Director, Danielle McClelland, danielle@ptfilm.org.
Posted 5/6/2024
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